FAQs

Booking and Deposits

1. A signed contract and initial deposit are required to secure your event date. 

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2. The initial deposit is non-refundable. This deposit reserves your date and prevents us from booking other events on that day.

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Cancellations

1. All cancellations must be submitted in writing via email by the contract holder.

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2. Once an event is booked and a deposit is paid, the booking is considered final.

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3. Cancellations made within 14-days of the scheduled event are not eligible for refunds or transfers, regardless of payment status. 

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4. All payments made are non-refundable.

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Date Changes / Event Transfers

1. Clients may request one (1) date change or event transfer, subject to availability.

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2. The new event date must be within six (6) months of the original date.

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3. Date change requests must be submitted at least 60 days prior to the original date.

Requests made after this period will be treated as cancellations.

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4. The original deposit does not transfer to the new date. 

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5. Rescheduled events are subject to current pricing at the time of the new booking.

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Government-Mandated Closures

1. In the event of a state or county-mandated shutdown that prevents the event from taking place, clients will be allowed to reschedule based on venue and local government guidelines. 

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2. Events may be postponed for up to 12-months from the original event date, subject to mutual agreement and availability.

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3. Any contract modifications must be made in writing and approved by the contract holder.

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Marketing and Media Rights

1. Beebee Decor and Events LLC reserve the right to use photos and videos taken during events for marketing, promotional, and social media purposes. 

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2. By booking our services, the client grants permission for such use unless otherwise agreed in writing prior to event.